Business Overview
Fiserv provides Core and Ancillary Module processing utilizing the proven software solution Premier®. Fiserv provides comprehensive, integrated solutions to financial institutions in either a Service Bureau or Resource Management processing arrangement. Fiserv Premier® provides resource complements in the areas of Client Training, Applications Conversions, Specialized Technical Support, Electronic Banking Support, Network Support, Clients Services and Relationship Management - all combined to deliver proven, state-of-the-art one-stop shopping for data processing needs.
Fiserv provides comprehensive solutions designed for the information processing requirements of financial institutions, including account and transaction processing services, provided by the Fiserv Premier® Data Center, e-commerce solutions, and complementary products. In essence, Fiserv provides all the technology a bank needs to run its operations - from deposit accounts to loans to general ledger to check processing. Our combined services package makes us the largest provider of financial information technology to banks. In addition to account and transaction processing, products and services provided by Fiserv include complementary products and back office solutions. These include, but certainly are not limited to, loan origination and tracking, treasury and investment management, electronic funds transfer services, business forms, plastic card fulfillment, insurance processing, securities processing solutions, just to name a few. From total comprehensive solutions to a single product that fits a distinctive need, our portfolio of information technology services can be tailored to meet our client's specifications.
Fiserv Southeast Region Data Center is located in Norcross, Georgia convenient to the Atlanta airport and local Atlanta attractions. We currently support over 240 clients from Washington D.C. to Puerto Rico. The staff in the Fiserv Premier® center is a collection of banking and technology professionals with decades of experience. Our banks have the assurance of experienced professionals handling their data processing needs every day with a thorough understanding of their business.
Fiserv Vision and Mission
Vision
To be the leading information services provider for the financial industry worldwide.
Mission
- To have Clients receive and perceive that they have selected the highest quality Financial Technology solutions in the industry.
- To cultivate a loyal relationship between the client and ourselves by providing services that exceeds their expectations.
- To facilitate client growth and competitiveness into the next generation of Financial Services.
- To recognize that the client is the reason we are in business and that working as a cohesive team, we do make a difference.
Service Pledge
Understanding that the customer is the reason for our existence, we at Fiserv pledge to provide each customer with the highest quality of service. We are committed to being courteous, prompt, accurate, efficient, and responsive to our customer's needs.
No matter how remote our individual jobs are from direct contact with the customer, each of us pledges to perform that job with the customer's satisfaction uppermost in our minds.
Each of us assumes personal responsibility for fulfilling Fiserv's top priority - providing service beyond our customer's expectations.
