The Information Technology, Inc.'s Premier Teller blends the latest in Windows® software and network technology with seamlessly integrated branch teller workstations. Premier Teller is a complete service delivery product which combines the stability, power and flexibility of an integrated enterprise wide network, to improve customer service and make a broad range of financial services available to customers. Premier Teller uses the latest 32-bit advanced operating systems to ensure long-term performance. This architecture addresses the changing role of the teller by multi-threading ormulti-tasking transaction activity.
Using the Premier Teller module, tellers complete transactions quickly and accurately. Tellers who are comfortable using a Windows environment can perform transactions easily with "point-and-click" access, or for tellers that prefer a keyboard-based operation, transactions can be performed "mouse minimal."
Without leaving a customer, tellers can access the Premier Core database and retrieve an entire customer portfolio, including demand deposit and savings accounts, certificates of deposit and loans. By arming tellers with complete information at their desktop, they can quickly address customer questions without the need to leave the customer to perform a query at another workstation, improving customer satisfaction.
Premier Teller is a 32-bit application, offering the flexibility of running on the Windows operating system. Premier Teller's open architecture allows other client server applications to coexist on the same platform. Communication protocol can be either HLCN or TCP/IP.
Features
- Comprehensive Transaction Index
- Easy to Learn and Use
- Online Security Control
- Teller Services Controlled by Institution
- Online Transaction Exception Handling
- Integrated with Director
- Customized Teller Workstations, Documents and Receipts
- Teller Workstation Cutoff
- Online Electronic Journals
- Activity Analysis
- Online Cash Balancing
- Online Calendar and Calculator
- Online Holds and Stop Payments
- Online Savings Bond Redemptions
- Online Help and Documentation
The following transactions are supported by Premier Teller:
Deposit Application Transactions
- Split Deposit
- Deposit (DDA and Savings)
- Deposit with Check Funds Available (DDA and Savings)....
- Cashed Check (DDA)
- Transit Cashed Check with Fee (DDA)
- Regular Withdrawal (DDA and Savings)
- Memopost On-us Check (DDA)
- Balance Inquiry (DDA, Savings and COD)
- Item Stop Input/Inquiry (DDA)
- Hold Input/Inquiry (DDA, Savings and COD)
- Transfer from Checking (DDA and Savings)
- Transfer from Savings (DDA and Savings)
- Multiple Cashed Checks (DDA)
- Signature Inquiry (DDA and Savings)
- Passbook Update (Passbook Savings)
- Certificate Issues
- Certificate Cancellations
Loan Transactions
- Loan Payments
- Loan Payoffs
- Loan Advances
- Loan Inquiries
- eneral Ledger Transactions
- Cash Sales
- Cash Buys
- Teller Overages
- Teller Shortages
- Official Check Fees
- Travelers Check Fees
- Transit Check Fees
- Bond Redemptions
- Cashiers Checks Sales
- Money Order Sales
- Series EE Bond Sales
- Travelers Check Sales
- Miscellaneous Sales
- Miscellaneous Credit
- Miscellaneous Debit